Control and standardize your authorized service network
Ensure standardized processes and real-time warranty control.
- Centralize all work orders and analyze performance indicators.
- Monitor in real time who is providing service, how it is delivered, and its quality.
- Maintain complete traceability and history for audits, disputes, and continuous improvement.
- Reduce rework, conflicts with service centers, and loss of after-sales information.
Real-time management, control, and monitoring of your after-sales operation at a national or regional level.
Discover the brands already integrating their service centers
Complete control over warranties across your authorized network.
- Distribute warranty work orders across your authorized network using clear and traceable criteria.
- Monitor every stage of service in real time, from registration to closure.
- Approve or reject warranties based on data, history, and brand-defined standards.
- Manage labor payments with transparency and financial control.
Control the customer experience across your entire network.
- Standardize communication with end customers through email and WhatsApp, regardless of the service center responsible.
- Measure service times and network SLAs to ensure consistency and quality.
- Collect feedback and satisfaction surveys after every service interaction.
- Launch campaigns and communications directly through the network while maintaining brand identity and control.
Centralize and integrate your entire after-sales operation.
- Keep your service center directory always updated with reliable and standardized information.
- Reduce response times by integrating work orders, communication, and tracking into a single workflow.
- Connect distributors, retailers, and partners to your brand's warranty process.
Benefits
Ensure the quality of services delivered by your network through visibility, defined standards, and continuous monitoring.
Conduct audits with complete, traceable, and real-time data without relying on spreadsheets or manual reports.
Standardize processes, policies, and warranty rules across your entire network, even with multiple partners and regions.
Increase end-customer trust through a faster, more transparent after-sales experience aligned with your brand.
Control and automate labor payments, reducing conflicts, rework, and operational costs.
Approve, track, and audit maintenance and repair services with complete control and data-driven decision-making.